John Wellwood, managing director at 100% Effective, explains how standardisation can be an effective business improvement tool.
Setting the standard
There are four vital elements that help a business run more smoothly. These core ideas are: Cutting waste, reducing variation, introducing standardisation and eliminating risks.
We explained this theory in some depth in our previous Bite-size video, but this time John focuses on standardisation and the impact this can have on a business. Although the Four Fundamentals are most powerful used together, standardisation can be an effective time and cost saver if you know how to implement it.
With everyone on the company doing thing in one way, in a fixed time to a fixed specification, businesses should benefit from improved customer service, more satisfied staff and enhanced quality. So why don’t more businesses do it? And how can you introduce it effectively?
Watch the video to find out.