Voice of the Customer Training Course

//Voice of the Customer Training Course
Voice of the Customer Training Course 2018-05-24T14:31:01+00:00
£10+vat 
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IASSC and CPD Accredited
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Understanding the voice of your customer is essential for all businesses, regardless of industry or sector. If you’re delivering a product or service, even if it’s not- for-profit, it pays to understand what your customers need.

But remember, your customers are not just the people using your product or service, they are your employees and your regulators.

This course is delivered online via our market-leading eLearning. You’ll learn firsthand how to complete a Voice of the Customer exercise by exploring the process with activities, animations and in-course tasks. While most people finish the course within one hour, we recommend you allow up to two hours to complete your Voice of the Customer training, including exercises.

As this training is fully mobile optimised, you won’t be tied to your desk – you can complete it on tablets and laptops too. In fact, you can learn about Voice of the Customer anywhere you have an internet connection. Plus, you’ll gain lifetime support, a certificate of completion and 1 CPD point.

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The in-house course is:

  • Cost-effective
  • Tailored to you
  • Convenient
Why choose us?
CPD Accredited and IASSC

If you intend to enrol five or more people on this training course then talk to us about the potential for creating an in-house course, or the options for bulk purchases. Click the button above to get in touch.

Pricing is available on request, depending on the number of delegates and the level of tailoring required. Click the button above now to enquire.

Multi-Buy discounts

For those looking to purchase this Voice of the Customer Training Course course for several individuals, we recommend enquiring about our multi-buy discount. Simply contact us directly or fill in the form below and one of our team will be in touch with a cost-saving quotation.

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Here are the most recent reviews, to view the full list click here.

Superb event. Very thought provoking

Paul
5
Sep 2018

Enjoyed very much, interaction, open to question, provided course booklet is added advantage

Shakir
5
Sep 2018

Very knowledgeable

Asanda
4
Sep 2018

Knowledgeable trainer with practical exercises

Rose
4
Aug 2018

Online training is possible.

Wilfred
4
Jul 2018

Good training

Beata
5
Jul 2018

Oh my word. This was not sneaky as it seems.

Reshma
4
Jul 2018

The yellow belt course was easy to access at any time and on many devices, this made learning easier to achieve around my working life.

Karl
5
Jun 2018

Help was provided

Nonduduzo
4
Jun 2018

#Awesome

Loriston
4
May 2018

Always striving to improve is good

Ronnie
5
May 2018

I am already applying whatever I’ve learnt on this course. It’s simply amazing!

Daphne
5
May 2018

Knowledge is power

Dumisani
5
May 2018

Interesting

Innocent
3
May 2018

Very professional

Rebecca
4
May 2018

I am six sigmafied now

Shaun
5
May 2018

The course though intense is very practical and easy to apply in real life situations.

Mkhululi
4
May 2018

Was interesting

Goodwill
4
May 2018
Reviews and course feedback
Voice of the Customer Training Course
5/5 based on 2 reviews