Voice of the Customer Training Course

//Voice of the Customer Training Course
Voice of the Customer Training Course 2018-05-24T14:31:01+00:00
£10+vat 
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IASSC and CPD Accredited
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Understanding the voice of your customer is essential for all businesses, regardless of industry or sector. If you’re delivering a product or service, even if it’s not- for-profit, it pays to understand what your customers need.

But remember, your customers are not just the people using your product or service, they are your employees and your regulators.

This course is delivered online via our market-leading eLearning. You’ll learn firsthand how to complete a Voice of the Customer exercise by exploring the process with activities, animations and in-course tasks. While most people finish the course within one hour, we recommend you allow up to two hours to complete your Voice of the Customer training, including exercises.

As this training is fully mobile optimised, you won’t be tied to your desk – you can complete it on tablets and laptops too. In fact, you can learn about Voice of the Customer anywhere you have an internet connection. Plus, you’ll gain lifetime support, a certificate of completion and 1 CPD point.

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The in-house course is:

  • Cost-effective
  • Tailored to you
  • Convenient
Why choose us?
CPD Accredited and IASSC

If you intend to enrol five or more people on this training course then talk to us about the potential for creating an in-house course, or the options for bulk purchases. Click the button above to get in touch.

Pricing is available on request, depending on the number of delegates and the level of tailoring required. Click the button above now to enquire.

Multi-Buy discounts

For those looking to purchase this Voice of the Customer Training Course course for several individuals, we recommend enquiring about our multi-buy discount. Simply contact us directly or fill in the form below and one of our team will be in touch with a cost-saving quotation.

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Here are the most recent reviews, to view the full list click here.

Convenient

Nicholas
4
Mar 2018

Hard work but very well presented and explained

Ian
5
Mar 2018

I thought it was perfect

Finn
5
Mar 2018

I’m very much looking forward to the green belt training and feel the yellow bet was a very good introduction for the next step. It has given enough tools to make a start on projects and hopefully green belt with take it further.

Wendy
5
Mar 2018

Was fantastic, very informative. Learnt so much and cannot wait to implement LSS in my work life and day to day life.

Fahima
5
Mar 2018

I have an overall very good impression of the training and began implementing some principles into my daily business activities right from the start.

Tatiana
5
Mar 2018

Superb

Kevin
5
Feb 2018

Informative and useful

Atrika
4
Feb 2018

Insightful

Waide
4
Feb 2018

Very practical and trainer was excellent- very knowledgeable and supportive

Lisa
4
Feb 2018

Really interesting

Kieran
4
Feb 2018

A fun interactive way to learn at your own pace with all resources available!

Priya
5
Feb 2018

Very thorough!

Nathan
5
Feb 2018

A complex topic and major set of tools was explained and transmitted in three days in an exciting and encouraging way without being too overwhelming. Very well done!

Thomas
5
Feb 2018

Easy to use/access

Stefan
4
Feb 2018

It did exactly what it said on the tin

Mike
4
Jan 2018

Was able to work at my own pace

Suvarn
3
Jan 2018

Can seem a bit of information overload. However the slides and presentations was very helpful.

Pavan
5
Jan 2018
Reviews and course feedback
Voice of the Customer Training Course
5/5 based on 2 reviews