Consultant Training Course

What will I learn?

The Consultant Training course gives you an overview of some essential technical skills, but focuses on the soft skills you need to succeed in your role.

The course has a high level of interaction and engagement, ensuring delegates are hands-on and involved in personal development as consultants. Delegates will be assessed throughout their training and will have to pass an exam to certify in Consulting Skills.

The course covers the following:

• Facilitation skills
  • How to run successful meetings and workshops
  • Overcoming problem behaviours in meetings
• Change Management
  • Resistance to change – understand why people resist change
  • Overcoming resistance to change in individuals
  • Key Change Management models – Kotter
  • Stakeholder Analysis
• Team Dynamics
  • How to develop an effective team
• Presentation and communications skills
  • How to improve your presentation skills
  • How to become an effective listener
  • How to question to obtain results
• Influencing and building rapport
  • What is influencing and how to be effective
  • Influencing styles and how to use them
  • How to build and maintain rapport
  • Influencing strategies
• Personal Development/giving and receiving feedback
• Problem-solving processes – how to solve a problem successfully
• Exploring and Tracking Root Causes
• Generating, organising and evaluating ideas
• Data analysis and visualisation
• Normal distribution and probability
• Graphical Tools and why we use them

This course is only available as classroom and in-house courses. Price depends on how you choose to learn.

Learning outcomes

The ability to effectively communicate as a consultant or advisor cannot be underestimated. While identifying problems and proposing solutions that will work is an essential part of the role, those you are working with must be convinced both of the need to change and your plans.

Following this course you will:

• Have the skills and tools to solve problems quickly and effectively
• Learn how to develop an effective team
• Have the facilitation skills to get the most from a group
• Learn how to use data to support and illustrate your viewpoint
• Understand why people resist change and how to overcome this resistance
• Deliver more effective presentations
• Have the communication skills you need to build rapport and influence people

Following completion of the course you will gain 25 CPD points. You’ll also have the skills to effectively manage people, promote change and influence at all levels.

Prerequisites

There are no prerequisites for this role, but it is expected that you will already be in (or plan on moving into) a consultative role.

Who should attend?

This course does not teach you how to become a consultant, but helps existing consultants become more successful in that role.

It is designed for anyone providing consultancy services to external or internal clients. Typical delegates have the technical skills to be consultants but wish to build on the facilitation, presenting and influencing skills necessary to be truly effective.