We are regularly told about how important it is to Lean Six Sigma to ensure that every single person is engaged in Business Improvement. And it is. You can’t create a continuous improvement culture unless everyone is actively working to make the business better.
Unfortunately, during periods of change – such as a Business Improvement deployment – employee engagement can dip just as you need it to increase.
So why is engagement so important to Lean Six Sigma deployment, what impact does an engaged workforce have and how can you drive higher levels of engagement?