Our online training courses are the perfect way to learn a new skill while fitting it around your existing work and personal responsibilities. You can set your own pace, come back to topics you found more challenging and revisit subjects as often as you want – a flexibility you don’t often get in the classroom.
You’ll be given one month’s access to the Problem-Solving training, which should give you plenty of time to take this 10-hour course. Duration times of online courses are approximate as they can vary depending on the pace of the learner.
All eLearning is optimised for desktops, laptops and tablets, and contain exercises and quizzes to ensure you gain the practical skills you need.
This course has a British English voiceover and comes with unlimited email and phone support. Your certificate is included.
This online course includes the following(hover over to view the description):
Learning about Problem Solving at one of our classroom training sessions is ideal for those who learn best in a group environment. However, our blended learning approach to teaching means that this is no boring lecture-style course!
We use a mix of traditional teaching, group activities and online self-led study so you can be confident in your new skills and have the ability to use them as soon as you get back to work.
The course lasts for three days and we’ll also provide you with a month’s free access to the online Problem Solving course so you’re able to revisit any of the tools and techniques you learned in the classroom.
If more than four people from your place of work intend to take this training course, or you’re considering it as part of a consultancy solution, we can deliver it as an in-house course.
Under these circumstances we’d come to a venue of your choice and can even tailor the content to make it specific to your business and industry. Call 0800 066 3749 or click the button above to enquire.
Problems in the workplace are a fact of life. No organisation, no matter how effective, can prevent problems from occurring but staff can change how they deal with them.
With the right skills you can see problems as they emerge and tackle historic issues. Effective problem solving helps manage complex, ingrained problems to ensure they never come back. You’ll learn a total of 22 essential tools and techniques during this Problem Solving training, and it is designed for professionals at all levels.
After you complete Problem Solving training, your workplace will become more productive and streamlined. Colleagues become more motivated if they no longer face small, irritating niggles every day.
You do not need any experience of Business Improvement to take this course.
This Problem Solving training will equip you with all the information you need to solve problems quickly and effectively, and ensure they do not return. This course comes with 10 CPD points and includes proven and internationally recognised approaches to problem solving.
You can take the Problem Solving training online, in the classroom at one of our carefully selected venues or we can come to your place of work! No matter how you choose to learn, you can be sure that the course is the same great quality.
The duration and price of the course depends on how you choose to learn. Take a look below for more details.
The course will cover the following:
Problem Solving Skills
14 essential tools you need to permanently solve problems
Cause and Effect
SMART goal setting
Defining the problem
Planning the project
Understanding what’s currently happening in the process (and why it isn’t working)
Problems are so common and ubiquitous that it’s challenging to consider circumstances where knowledge of effective problem solving techniques would not be useful. Taking just a few hours to learn these key skills could transform how you approach problems at home, and at work.
Plus, if you can effectively identify and fix issues at work you could save the business time, money and resources.
Following the completion of the course you will:
Understand problems and how to permanently solve them
Be able to structure a problem solving process for success
Have the skills to use data to illustrate a situation
Have the skills, tools and methods for quick and effective problem solving
Be able to put together a successful team for problem solving
Be able to visually and clearly illustrate the problems, and how the solution has performed
By completing the Problem Solving training you’ll receive 10 internationally recognised CPD points and should have the confidence to begin solving problems immediately.
Here are our most recent comments on this course. To view the full list, click here.
The course was concise but clear and informative.
KEEP IT SIMPLE
Simple and Easy but POWERFULL tools!
For an online course, I found the content useful, easy to digest and memorable.
Nice overview. More detail examples of methods might be beneficial.
Thanks – very informative session.
Not quite ready to progress to the Yellow Belt as I am in the middle of an ILM level 7 however it was really easy to use/understand and would definitely recommend on the strength of what I’ve seen so far.
Good and amazing course for increase more skills.
Best online course in terms of content.
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I enjoyed the course and it was really simple to access it and take it. You have a great setup from my point of view.
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Very interesting introduction. This course seems to be putting common sense and experience into one package.
The content was good, however the test was very simplistic and did not really test my understanding of the Lean principles.
Excellent course easy to understand with many workplace examples throughout.